Efficient Lead Acquisition
Precision Lead Counter
Acquire over 10,000 new leads daily. Real-time lead tracking automatically tags new and returning users, removes duplicates, and routes them to customer service, eliminating wasted marketing effort.
WhatsApp API Broadcast Interface
Official WhatsApp Broadcast API — compliant, low-risk, and stable even for 200+ messages per account daily. Achieve high delivery rates and effortless mass marketing.
Smart Customer Marketing
Unified Customer Chatroom
Seamless multi-seat switching with built-in voice calls, best-performing sales scripts, marketing material library, and auto-reply features, improving response speed and conversion.
Global Smart Translation
The chatroom supports real-time two-way translation for 200+ languages worldwide. Communicate freely and do business globally with no language barriers.
Smart Account Nurturing
Real-Device Simulation Nurturing
Fully automated account nurturing with multiple modes. Simulates real human-device interactions to quickly increase account credibility, reduce risk control, and ensure stable marketing performance.
Dynamic Risk Control Strategy
The Risk Control Research Team continuously updates WhatsApp global account protection strategies, providing secure nurturing operations and reference data for broadcast safety.
Device-Free Bulk Login
Device-Free Bulk Login
Supports all mainstream WhatsApp accounts. No physical devices needed — run multiple accounts via web with smart IP matching and anti-linking protection for secure, independent logins.
100% Account Data Inheritance
Account A down? Account B instantly inherits all followers, customer data, and chat history — no need to start over. Zero customer loss, seamless business continuity.
Unified Staff Management
Real-Time Chat Monitoring
Supervisors can monitor live chats, intervene at any time, and prevent unauthorised private transactions, ensuring customer resources are never lost.
Staff Permission Management
Flexibly assign operational functions and restrict sensitive actions such as deleting customers or exporting data. Supports full audit trails to prevent compliance risks.
Monaco Jewelry - Private Domain Transformation in SEA (Repurchase Rate: 60%)
Background:
A leading Monaco jewelry brand aimed to expand into Southeast Asia’s market, needing an online marketing system and secure customer data management.
Solution:
Traffic Operations: Used iMX Smart Counter and customer service system to efficiently convert social media traffic.
Risk Control: Applied iMX’s Sensitive Information Encryption and Permission Management to protect client data and prevent unauthorized access.
Results:
Community Operations: Built multiple 1,000+ member brand communities, serving tens of thousands of users.
Key Metrics: +23% follower growth, +54% group join rate, and +60% repurchase rate.
Risk Management: Enabled full traceability of customer service actions to safeguard client data.
Dubai Payment Pioneer - Private Domain Expansion (LTV +60%)
Background:
As a leading payment company in Dubai, facing rising competition and high acquisition costs, the brand needed private domain channels to improve user retention and increase customer lifetime value (LTV).
Solution:
Lead Acquisition & Private Domain: Used iMX WhatsApp acquisition tools and smart lead strategies to reduce costs, improve conversion, and build a private WhatsApp traffic pool for full-funnel marketing.
Personalized Broadcast Engagement: Delivered targeted messages to different user groups via WhatsApp, establishing direct communication and boosting engagement.
Results:
Key Growth Metrics: +27% new customer acquisition, +89% reach rate, and +60% retention, with strong core operational performance.
Customer Value Enhancement: Establishing and optimizing the private WhatsApp traffic pool improved retention and steadily increased customer lifetime value (LTV).
Chinese Game Publisher - 100,000 Daily New Players in the Middle East
Background:
A Chinese strategy game publisher targeted the Middle East market. Cultural and language differences limited traditional marketing, requiring improved operational efficiency and higher customer conversion.
Solution:
Traffic Operations: Used iMX private domain tools and automated messaging to convert public traffic into private communities, sending Ramadan-themed gift codes and event announcements.
Localization Support: Leveraged iMX multi-account chatrooms, smart translation, and custom message templates to overcome language barriers and adapt operations to local culture, boosting player engagement.
Results:
Community Operations: Built high-engagement private player communities, achieving 100,000 new users per month.
Key Metrics: +15% community follower growth, +38% event conversion rate, and +80% annual revenue growth.
Efficiency Gains: Reduced customer service response time by 60% and labor costs by 40%, improving cross-cultural operational efficiency.
Web3 Crypto Project - NFT Transaction Conversion +45%
Background:
A leading Web3 platform faced intense multi-chain competition. High user migration costs and low community reach limited NFT transaction conversion. The platform needed private communities to retain high-value users and boost ecosystem activity.
Solution:
Private Domain Conversion: Used iMX WhatsApp tools to deliver NFT whitelist access and zero-gas trading perks, attracting public users to private accounts and building tiered communities for a full traffic loop.
NFT Contextual Engagement: Leveraged on-chain player data and a customized broadcast system to share project updates, exclusive trading events, and creator interviews, enhancing immersive interaction via WhatsApp.
Results:
Private Domain Efficiency: NFT activity reach improved by 40%, customer service response time for transaction inquiries reduced by 50%, and managing multiple communities lowered labor costs by 35%.
Key Growth Metrics: Achieved 32% community follower growth, 78% event participation, and 45% NFT secondary transaction conversion.
